Volunteer–US Sponsorship

Lexington, KY, USA
negotiable Expires in 2 weeks

JOB DETAIL

Summary

The Sponsorship Operations Volunteer will provide invaluable support toward ensuring best-in-class Sponsorship operations and cultivating meaningful relationships between sponsors and children. This role will support the execution of correspondence processing and child information management, aid in completing vital high-volume tasks, and ensure compliance with Global Sponsorship Policies and Procedures. This person will enjoy a variety of tasks in an exciting and supportive environment, and will have opportunities to build a variety of professional skills. The position holder reports to the Data & Reporting Specialist and actively represents Save the Children’s core values of Accountability, Ambition, Collaboration, Creativity, and Integrity.

 

What You’ll Be Doing (Essential Duties)

Child Information Management

  • Assist in the preparation of community materials for child enrollment and update campaigns.
  • Assist with child record maintenance, both in hard copy and in electronic storage, adhering to all required policies.
  • Support the receipt, review, tracking, and processing of child enrollment and update materials.

 

Operations Support

  • Support the documentation and storage of sponsor correspondence, ensuring compliance with Child Safeguarding protocol and Sponsorship policies and procedures.
  • Maintain electronic copies of child proactive letters, routine correspondence, and 30-day letters and ensure files are complete and up-to-date.
  • Aid in the preparation and mailing of community mail pouches weekly with corresponding return materials.
  • Support the distribution of all mailings generated and/or received from Home Office. This includes family and sponsor “welcome communications.”

 

 

Essential Duties, Responsibilities and Impact

  • Assist with maintaining record accuracy and modify records for system cross-compatibility.
  • Receive, review, track, and accurately process child enrollment and update materials.
  • Support the tracking, review, processing, and disbursement of all child-sponsor correspondence.
  • Actively support Diversity & Inclusion efforts.

Required Qualifications

  • Possess strong written skills, solid interpersonal skills and ability to work within a team.
  • Proficient in Microsoft Office.
  • Eligible to work in the U.S..
  • May NOT be a student or have graduated within 6 months of start date.
  • Minimum of 2 years of professional administrative, clerical and/or data entry experience.
  • High School degree required, Bachelor’s degree preferred.
  • Highly self-sufficient with demonstrated ability to learn new processes quickly and complete work with excellent accuracy.
  • Strong interpersonal communication skills; professional, proactive, and responsive customer-service approach.
  • Demonstrated organization and task completion skills; ability to effectively manage multiple priorities in a timely, resourceful, and comprehensive manner.
  • Please attach resume and cover letter to your application.

 

Preferred Qualifications

  • Comfortable with learning to use unfamiliar software.
  • Ability to process large volumes of data.

 

What’s In It for You

  • Meaningful work under the direct supervision and training from an experienced Save the Children staff member
  • On the job experience with nonprofit operations
  • Highly collaborative and innovative team
  • Flexible schedule
  • A family friendly work environment
  • The knowledge that the work you are supporting is changing the lives of children all around the world

 

Classification: Skilled Volunteer

Part-time:       15 hours per week  

Dates:           January 8th – May 30th, with possibility of extension.

 

Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom Save the Children is in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation. Any violations of this policy will be treated as a serious issue.

We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.

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